Mass notification software: it’s not just for emergencies!
Not the catchiest bumper sticker, perhaps, but the sentiment is true. Most people associate notification with emergency alerting and nothing else. But did you know mass notification can do much more than that?
Here are 20 ways to get more out of a tool you probably already have.
IT & Helpdesk
Security breaches: Send an automated alert to all on-call IT staff for help, and escalate to senior managers if needed.
ITSM notifications: Use automated maintenance reminders to ensure that your IT staff act before systems lag.
Helpdesk tickets: Track tickets to resolution, notifying requesters every step of the way.
Password requests: Set automatic alerts as auto-responder for password resets and retrieval.
Management & Business Continuity
Commendations: Have the CEO send a voice notification to everyone in the company to recognize a significant milestone.
Urgent meetings: Alert executives to join a conference call bridge to discuss developing issues. Building evacuations: Send alerts by phone, email and SMS to notify and guide employees. Weather situations: Alert staff that may be affected by adverse weather, directing them to take personal and business precautions.
Sales & Marketing
Pricing updates: Alert sales teams across the country with price and product changes—in minutes, not hours or days.
Sales numbers: Make sure managers get sales numbers fast by sending alerts to the team and tracking responses in a report.