Ask Don: Is CodeRED customizable?

Don Hall, ECN's Director of Government Relations
Don Hall, ECN’s Director of Government Relations

Is the CodeRED product customizable?

Absolutely! The most outstanding part of the Emergency Communications Network (ECN) business model is the fact that we own, manage and operate every facet of our service for you, our clients. There are no third party affiliates to work through to provide you with the fastest and most reliable emergency mass notification system available. This unique mode of operation allows us the affordability to customize a system solution to meet your specific needs and desires. We recognize that each jurisdiction, organization, agency or company operates differently and has varying specifications or requirements. The ability to provide customization is a must.
There is a very large portion of our customer base that has customized the CodeRED solutions that are in place, each one unique in its own way.  We will work with any of your existing software or system component providers to create productive interface solutions to meet your needs and increase the efficiency of your operation. Chances are we already have an established working relationship with the provider or system that you have in mind.  If not, we will be happy to coordinate with your provider to develop the interface tools that you desire.
A few of the successful interface products that we have developed include: Outdoor Sirens, In-Building Warning, Visual Displays, Incident Management Software, Virtual Situational Awareness products, Plume Dispersion products, emergency system monitoring notifications, CAD System Integrations and many more.
If you have an interface or customized solution that you desire we can provide that solution to you with the cooperation and interest from your proposed or existing software or hardware system provider. If you have additional questions or a desire to discuss your needs in this capacity, please feel free to contact our office via phone or through the website inquiry system. You will be quickly directed to the appropriate ECN professional who will provide the assistance to get you started.

Thanks for the great question!



ECN opened up the opportunity for you to connect with Don Hall. Hall has spent more than 40 years in public safety so his emergency management experience makes him ideal for helping our current clients, potential customers and the emergency management community to interact with regarding the need and use of mass notification systems for state and local governments.

This platform was created to make your questions for Hall, heard. If you have anything you would like to ask him please click here to email your question and he will address your question directly, right here in our “Ask Don” blog.