Perhaps you’ve been exploring automated notification for your IT department and have discovered that other areas in your organization are also using a notification system. Good news—it will be a breeze to get your preferred system approved, right?
Well… yes and no. Existing systems with which management is familiar might very well pave the way for your solution of choice. However, having multiple notification solutions within an organization can actually lead to more work, greater risk, additional overhead, increased confusion and even higher costs.
Addressing these point solutions—and the needs that led to their implementation—and then bringing a single, consolidated system for all of your organization’s requirements will drive enhanced efficiency, as well as make it easier to manage the new, single platform.
A single system will also help impose a consistent notification methodology for all critical communications across the organization, ultimately eliminating the silos that can develop around point solutions.
Best of all, a consolidated platform, time and again, can be justified by the cost-savings and return on the investment your organization will realize by deploying an enterprise-wide notification system. Just know that moving towards this consolidation in a notification platform requires a strong vendor that understands the many use cases for notifications and how their requirements vary. Not every vendor understands this whole-system approach, or brings the concepts behind it to the development and delivery of a robust notification platform.
Vendor concerns aside, consolidating point solutions offers a way to tie all of your enterprise’s needs for notifications into a single solution, while at the same time meeting the unique needs created by each use case.
In other words, consolidation delivers the best of both worlds.