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Ten ways to use mass notification for healthcare

PillsHealthcare administrators have a lot of balls in the air—constantly juggling staff, providers, patients, contractors and more.

When this carefully managed system gets out of balance, communication is the key to getting things back on track. But communicating isn’t always easy in a fast-moving hospital, where most people spend their time helping patients instead of sitting at desks.

That’s where mass notification can help. Here are ten ways healthcare admins can use notification for increased efficiency and productivity:

  1. Crisis coordination. Mass notification can provide a powerful way to coordinate relief efforts among system hospitals when a disaster strikes and several organizations are impacted—to prepare teams, direct responders, and route supplies and equipment.
  2. Outbreak alerts. When a patient presents with a virulent infectious disease, use mass notification to warn providers and hospital staff to take proper precautions. (Bonus: use a call bridge to have decision-makers instantly conference on handling the situation and sharing information with the public.)
  3. Security broadcasts. Send an alert to all personnel, no matter where they are, in case of an unauthorized intruder to let everyone know to report suspicious activity.
  4. Emergency requests for additional staff. When a natural disaster or other emergency hits, use notification to staff up and handle the influx of patients.
  5. Inventory counts. Use notification when beds or supplies running low—for example, to ask on-duty nurses to initiate a bed count and or inventory check.
  6. Pre-admission messages or follow-up. Reduce both re-admissions and overall costs by using mass notification for patient care during pre-admission or the outpatient phase—remind patients to fast or fill out forms, or tell them about upcoming appointments after they’ve been released.
  7. Service level tracking. Consider using mass notification to track patient requests through service desks, housekeeping and nursing staff—making sure that patients are being adequately cared for.
  8. IT alerts. Manage critical IT operations by using automated notification software to keep systems up and running, ensuring that insurance information and other electronic medical records are available and accessible at all times.
  9. Pharmacy requests. Use mass notification to initiate inventory refills, or simply as an alternate to phoning in prescriptions.
  10. Provider updates. Making changes to billing codes or procedure guidelines? Use mass notification to update providers and log their responses to make the update was received.

Use mass notification to keep the business side of healthcare running smoothly and efficiently, and you’ll soon discover your communications runs better as well. Finally—one fewer ball to juggle.

Interested in finding the best mass notification system for your healthcare organization? Download the Automated Notification System RFP Template.