If you talk with experienced business continuity professionals about their most common notification scenarios, several recurring themes emerge. This blog series will focus on the most frequently deployed scenarios for emergency notification technology. In this post, we’ll discuss Crisis Management Team (CMT) mobilization.
Crisis Management Team (CMT) Mobilization
For business continuity, the Crisis Management Team (CMT) is charged with the responsibility of managing responses to disruptive events. The CMT includes senior management (with the authority to manage active crisis events) and is responsible for:
For a CMT to be effective, members must be able to 1) assemble rapidly (possibly virtually) when a crisis event is identified and 2) communicate in real time to make decisions regarding proper response initiatives.
Perhaps these needs are why CMT mobilization is one of the most frequently cited scenarios associated with mass notification services. Mass notification services allow organizations to alert CMT members to the situation within seconds where it previously took minutes or hours. Mass notification also opens a communications channel between team members while providing real-time collaboration.
Consider the following tips for utilizing your mass notification service to effectively mobilize a CMT:
Utilizing scenarios within your mass notification service, you will be able to notify your Crisis Management Team members within seconds while assembling everyone on a conference call for a collaborative discussion.