OnSolve User's Conference Logo reading "Good to great together"

Register Now for the OnSolve Global User’s Conference 2018

Learn, network and grow in your knowledge of notification practices at the OnSolve Global User’s Conference 2018, May 6 – 8 in Phoenix, Arizona.

As an attendee, you’ll experience two exciting days of education, interaction and fun. You’ll benefit from networking with other users, sharing best practices, and learning about new technology developments. You will also have a chance to meet OnSolve staff members, ask questions and provide suggestions.

Highlights of the 2018 Global User’s Conference include:

  • Guest presentations by top practitioners
  • Sessions by OnSolve management team members
  • Q&A discussions
  • Networking time to develop relationships with peers


Good to Great, Together.

The OnSolve Global User’s Conference 2018 is all about you, the client.  Combining the best of past user events at MIR3 and Send Word Now, we’ve developed a program designed to enrich personal professional development as well industry strength and unity.  Two full days of interactive sessions will feature education and discussion around many timely topics, including:

  • What We Learned from 2017’s Compelling Events: Hurricanes, Fires, Terrorism
  • General Data Protection Regulation (GDPR): the BC/DR Impact
  • Is Your Organization Ready for a Crisis? How do you know?
  • The OnSolve Roadmap for 2018 and Beyond
  • The OnSolve Product Vision
  • Solving Challenges Related to Global Message Delivery
  • Proven Techniques for Driving Higher Response Rates
Sunday, May 6

The program will begin on Sunday, May 6.  Participants can check-in to receive their conference badge at the OnSolve Conference Desk (located in the hotel) any time after 1:00 p.m.

From 1:00 – 4:30 there will be several OnSolve staff members on-hand to engage in one-on-one discussions and to answer any of your specific questions regarding the products and their use.  These informal “Ask the Experts” roundtables will be held in the hotel; specific room information will be available upon check-in at the OnSolve Conference Desk.

There will be a welcome reception beginning at 6:00 p.m.  Dress for the reception is casual.

Monday and Tuesday, May 7-8

Sessions will begin at 8:00 a.m. each day.

On Monday, the conference sessions will end at 5:00 p.m. There will be a dinner event Monday evening, courtesy of OnSolve.

On Tuesday, the conference sessions will end at 4:00 p.m.   Transportation to the airport (taxi or rideshare) generally takes 15-25 minutes.  Please plan your return flight accordingly.

Breakfast and lunch will be provided both Monday and Tuesday.

Download the Full Agenda

Transportation and Lodging


Transportation arrangements should be made to arrive at the hotel Sunday afternoon, May 6.  Optional “Ask the Experts” sessions will be held at the hotel from 1:00 – 4:30 and a Welcome Reception will begin at 6:00. From the Phoenix Sky Harbor Airport, taxi or rideshares are available if you prefer not to rent a car.  The hotel is a 20-30 minute drive from the airport (in light traffic).

After checking into the hotel, please visit the OnSolve Conference Desk to receive your badge and detailed agenda.

Return flights should be made for the evening of May 8 (unless you plan to extend your stay).  The closing time for the conference is 4:00 pm and traffic may be heavier traveling to the airport this time of day.  Please plan your flight time accordingly.


For those driving or renting a car, overnight self-parking is available in the hotel parking garage for $12 per night.  Twenty-four hour valet parking is also available for $28 per night.


The conference will be held at the beautiful Arizona Biltmore Hotel in Phoenix.  This gorgeous property was voted the most beautiful building in Arizona by Thrillist.com.  It features 8 pools, championship golf, and a full-service spa.  Visit the website for photos and details.

To make a reservation at the hotel, please visit this Hotel Reservation Link or call the hotel directly (800) 950-0086.  Please be sure to mention that you are attending the OnSolve Global User’s Conference to get the discounted rate of $269 per night.

Approximate Mileage to Surrounding Cities

  • Flagstaff – 135 miles
  • Tucson – 119 miles
  • Grand Canyon – 225 miles
  • Yuma – 190 miles
  • Las Vegas – 300 miles
  • San Diego – 355 miles
  • Los Angeles – 375 miles
  • Albuquerque – 465 miles


The weather in Phoenix in early May includes 13 hours of sunshine per day!  The average high is 90 degrees and the average low is 61 degrees.

Click here to see more weather details