Counties and Cities Met Winter Storm Jonas Head-On with CodeRED
Ormond Beach, FL – [January 28, 2016] – Emergency Communications Network (ECN), the industry-leading provider of SaaS-based critical and emergency notification solutions, stood alongside communities in more than 26 states that were impacted by Winter Storm Jonas. This powerful storm was reported to affect more than 102.8 million residents across a 434,000 square-mile radius during the last week of January. As cities and counties dealt with a multitude of events, ranging from record blizzards to residential carbon monoxide incidents, CodeRED personnel remained on duty to support customers throughout the entire four-day storm.
CodeRED assisted with delivering over 7.1 million calls, hundreds of thousands of texts, emails, and other forms of communication to ensure that agencies were able to effectively communicate with staff and residents. These communications involved proactive warnings, emergency instructions, and updates as the storm progressed. “This storm is one for the history books, breaking many accumulation records across the National Capitol Region and Upper and Central New York and New Jersey, and CodeRED clients were able to keep in touch with residents as warranted starting before the storm all the way through its duration,” said Troy Harper, CodeRED Product Manager. “Many of the same localities are still not out of the woods and will depend on the use of CodeRED to further notify residents of secondary storm impacts. As temperatures across the East Coast continue to increase, snow melts and local rivers, ponds, and tributaries rise. Keeping residents aware and informed of potential flooding will be important.” The service was used frequently throughout the storm. For example, as reported by the Minuteman News Center, “ A CodeRED alert was issued by the Fairfield Connecticut Emergency Management Team of the Fairfield Police Department to beach area residents warning of possible flooding during the high tides” as a result of Winter Storm Jonas. “We anticipate some coastal flooding and want to be prepared.”
In addition to CodeRED services, many businesses throughout the same impacted areas utilized the SmartNotice service to deliver critical information to employees to recall personnel, announce schedule changes and facility closures, and provide staff with regional weather updates. These communications helped ensure that businesses such as critical care facilities and hospitals were able to remain operational with their doors open to support residents in need of emergency services throughout Winter Storm Jonas.
Every day, regardless of the time of year or associated seasonal weather threats, ECN remains committed to its mission to alert, inform, and affect lives by facilitating fast and reliable communications between government and businesses to their residents, customers, and stakeholders. The company offers customized trainings on industry best practices or detailed features of the system available to clients to maximize the system’s use. Our clients are always creating new scenarios in which they can deploy ECN’s mass notification solutions, and our Client Support team is ready and available 24/7/365 to serve as an extension to our clients’ team – helping create and send critical messages.
About Emergency Communications Network
Headquartered in Ormond Beach, FL, Emergency Communications Network (ECN) is North America’s largest provider of emergency notification systems and mass notification systems. ECN provides two major notification services: CodeRED, for state and local government entities to deliver emergency and general messages to residents in specific geographic areas; and SmartNotice for staff and customer notification as an essential tool for business continuity and disaster recovery. ECN’s technology solutions are used each day to effectively alert, inform and save lives. To learn more, visit onsolve.com.
Media and Analyst Contact:Victoria Borges
Senior Director, Strategic Communications