Send Word Now Announces Patent Award for its Groundbreaking SWN Direct Technology

SECAUCUS, NJ, NOVEMBER 10, 2016 – Send Word Now®, the leading worldwide provider of emergency notification and critical communications services, announced today its award of U.S. patent no. 9,485,643.  The patent protects the revolutionary technology inherent in SWN Direct, its groundbreaking new mobile app for alert recipients.

SWN Direct is the company’s latest innovation for urgent communications and collaboration.  The inventive mobile application enables rapid, secure and encrypted interactions between organizations and their employees, customers and stakeholders.

“This patent represents our ongoing commitment to develop product technology that is both cutting-edge and practical in a wide range of applications and industries,” said Tony Schmitz, Send Word Now President and CEO. “Building on our deep understanding of technology, SWN Direct delivers a revolutionary set of recipient mobile-oriented tools for voice, text and file delivery for a much lower total operating cost than previously available.”

SWN Direct utilizes IP networking end to end for the secure delivery of voice, text and files seamlessly to recipient mobile phones anywhere in the world.

The patent includes technology powering multiple features of the SWN Direct app including Express Messenger, Express Voice, One-click Connect and Locate.

Express Messenger is an SMS alternative that delivers two-way, high capacity, encrypted, rich-text capable alerts directly to the app with return receipts, delivery scheduling and real-time message vanish.

Express Voice offers fully integrated and richly featured voice and call conferencing services via SIP/RTP over a Wi-Fi or cellular data connection anywhere in the world.

One-click Connect provides for a one-touch voice connection via Wi-Fi, cellular data or PSTN to Send Word Now’s Customer Support center, voice alert mail box or Send Word Now’s IVR service platform.

Locate allows administrators to easily select alert recipients by their real-time geographic location without compromising privacy.

The SWN Direct mobile app works in conjunction with the Send Word Now alerting service and is currently available in the Apple and Google Play stores.

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Send Word Now is the leading worldwide provider of critical communications solutions. The company’s easy-to-use, web-based emergency notification, enterprise collaboration and mobile applications are used by businesses, government agencies, universities and non-profit organizations worldwide to ensure fast, effective, two-way communication when it is needed the most.

Among its many accolades, Send Word Now recently received the DRI Notification System of the Year Award and the BCI Global Continuity and Resilience Innovation Award. It was named a “Leader” in Gartner’s most recent Magic Quadrant for U.S. Emergency/Mass Notification Services. It also won the Small Business Achievement Award from the Department of Homeland Security for its work with the U.S. Federal Emergency Management Agency (FEMA).

Send Word Now and its recently acquired One Call Now group messaging company serve the critical communications needs of more than 30,000 public and private sector organizations
around the globe.

Media and Analyst Contact:

Victoria Borges
Senior Director, Strategic Communications