Venyu Cites Ease of Use and Proven Reliability as Drivers in Signing Contract with MIR3
SAN DIEGO (March 6, 2012)—MIR3, Inc., the innovator of real-time Intelligent Notification (IN®) and response technology, today announced that Venyu, respected Cloud services vendor, has again chosen Intelligent Notification as their primary customer communication tool, citing ease of use, proven reliability and flexible management of customer contact data as determining factors.
Venyu uses Intelligent Notification for communicating with customers when maintenance is scheduled for one of their datacenters or to alert users of protective measures taken due to outside circumstances, such as a power outage or severe weather. Intelligent Notification is a powerful and flexible tool for communication in delivering an important message to many people at once.
“We are a customer-driven company, and we let our customers choose the level and frequency of communications they receive from us,” says Eric Gere, director of customer care for Venyu. “Intelligent Notification lets us sort our database in such a way that each customer gets the notifications from us that they prefer.” Gere goes on to say that the decision to renew was easy as the product is completely reliable and always available when needed. Before adopting Intelligent Notification, delivering a message to all customers could take as long as six to eight hours; now the company can deliver that same message to many more customers in just minutes.
“Venyu is a company with tremendous commitment and integrity and we’re happy that they have once again chosen Intelligent Notification as their communication tool of choice,” said Amir Moussavian, president and CEO of MIR3. “It’s proven invaluable for providing up-to-the minute notifications about scheduled maintenance or unplanned events that could potentially impact access to critical business data.”
The MIR3 Intelligent Notification platform streamlines communications for Venyu by making it easy to create and customize message templates and to notify any number of customers at once while automatically providing an audit trail.
Venyu is a premier provider of off-site data center services, cloud-based virtualization and battle-tested data recovery solutions that maximize business continuity. By leveraging Venyu’s portfolio of ROI-focused solutions within secure, highly-available data centers, organizations can reduce IT costs while increasing security and scalability. For more information about Venyu and its industry-leading solutions for cloud hosting, physical and virtualized recovery, managed hosting, online data backup and co-location, please visit www.venyu.com. Your Data Made Invincible™
MIR3, Inc. is the leading developer of Intelligent Notification and response software, which helps organizations enhance communication abilities, protect assets, and increase operational efficiency. MIR3 technology enables advanced rapid, two-way communication for IT, business continuity, and enterprise operations for many of the Global FORTUNE 100 companies, as well as government entities, universities, and companies of all sizes in more than 130 countries. For more information, visit onsolve.com. Follow MIR3 on Twitter: @MIR3. Visit the MIR3 blog: onsolve.com/blog.