4 Minute Read

Emergency Communications Network to Host a Free Webinar on Effective Crisis Communication

Ormond Beach, FL – [June 20, 2016] – Emergency Communications Network (ECN), North America’s largest provider of critical and mass notification systems, will be hosting an educational webinar entitled “Effective Crisis Communication: Be Prepared Before a Disaster Strikes” this week.

“Understanding the key points of crisis communication is essential to having a plan and being able to execute it during a critical time,” said Troy Harper, CodeRED Product Manager and former Emergency Management Chief for Flagler County, Florida. “Communicating to the public during a crisis can be chaotic, so having a plan in place before an emergency or critical event is ideal to keep residents informed and safe.”

This webinar was created to encourage organizations and businesses to review their existing plans or develop enhanced emergency and crisis communication plans before a local crisis develops. During this webinar, former law enforcement, fire, and emergency management personnel will discuss their personal experiences with crisis communications and how effectively using a mass notification solution supported efforts to streamline communications during an emergency. The webinar will also focus on how to use a notification system more efficiently as a standard protocol in emergency responses.

“When information needs to be delivered as soon as possible and lives are at stake, failure is not an option,” said Don Hall, ECN Director of Government Relations and former Emergency Manager for Calvert County, Maryland, Jacksonville, Florida, and Washington, DC. “Mass notifications can be an excellent tool to use for crisis communication, but the process and tools need to be documented, routinely rehearsed, and then correctly applied in order to maximize its reach and be useful in an emergency response.”

About Emergency Communications Network
Headquartered in Ormond Beach, Florida, Emergency Communications Network (ECN) is an industry-leading provider of SaaS-based critical communication and emergency notification systems across North America, managing nine customized statewide notification solutions – the most in the industry. Whether in the event of mission-critical business events, emergencies, or routine operational announcements, ECN provides the market with two core solutions: CodeRED is designed for state and local government entities to deliver emergency and general messages to residents in specific geographic areas, and SmartNotice focuses on employee and stakeholder notifications, serving as an essential tool for business continuity and disaster recovery. ECN’s technology solutions are used each day to effectively alert, inform, and affect lives.