Leading IT Notification Platform Now Offers More Efficient And Accurate IT Notification
SAN DIEGO (June 2, 2011)—MIR3, Inc., the innovator of real-time Intelligent Notification™ and response technology, announced today it has launched the new version of TelAlert® 6e, the company’s Intelligent Notification solution for IT event alerting. This enhanced version includes the new TelAlert Data Loader, which adds advanced data management features for more accurate and efficient delivery of important messages.
“Across the enterprise, TelAlert has become a proven and widely adopted solution for managing critical IT related incidents—automatically alerting relevant staff when IT systems lag or fail,” commented Groff Bittner, vice president of platform technology at MIR3. “With the TelAlert Data Loader we harnessed our expertise in data management to develop a secure and powerful tool to help IT customers more efficiently oversee the critical task of synthesizing and validating large quantities of data.”
MIR3 boasts the most sophisticated data management capabilities in the industry, managing data for some of the largest corporate enterprises with 100,000 to upwards of 350,000 recipients. From out-of-the-box and hosted solutions to customized, complex systems, MIR3 data management products are tailored to each organization’s needs. The company’s expertise, methodology and best practices in data collection and maintenance ensure effective notification delivery for some of the world’s largest corporations, including financial institutions that require the highest levels of security.
A java-based utility program, TelAlert 6e Data Loader is available to existing TelAlert 6e customers through an upgrade to version 6.3. The Data Loader provides ITprofessionals with a simple and intuitive means of importing contact information from multiple sources into the TelAlert 6e contact database, automatically adding new records, deleting old and updating existing records. With up-to-date, clean and current databases, organizations can ensure important messages are delivered to the right people on the right devices.
TelAlert, which is used by more than 4,000 organizations around the world, including many of the Fortune 500, allows customers to send automated alerts without the need for human intervention or the risk of human error. If an issue is detected, the two-way notification platform will notify IT staff based on configurable schedules and escalation rules to ensure that problems are acknowledged andresolved as quickly as possible. TelAlert will automatically send alerts to a variety of communication devices including email, mobile phones, Short Message Service (SMS), pagers, landlines and more. TelAlert 6e includes additional capabilities such as easier management of groups, schedules and reports using a modular, distributed architecture and an intuitive Web-browser GUI.
Existing TelAlert 6e customers should contact their customer support representative for information on how they can easily add TelAlert 6e Data Loader to their notification platform by upgrading to TelAlert 6e version 6.3. For new customers interested in MIR3 Intelligent Notification solutions, please contact (858) 724-1276.
For additional information on MIR3, please visit onsolve.com. For press inquiries, contact Erin Coller at (619) 234-0345.
MIR3, Inc. is the leading developer of Intelligent Notification and response software, which helps organizations enhance communication abilities, protect assets and increase operational efficiency. MIR3 technology enablesadvanced rapid, two-way communication for IT, business continuity and enterprise operations for many of the Global FORTUNE 100 companies, as well as government entities, universities, and companies of all sizes in more than 130 countries. For more information, visit onsolve.com. Follow MIR3 on Twitter: @MIR3.