New version helps IT managers more efficiently and seamlessly plan and monitor the alert process
SAN DIEGO (October 27, 2010)―MIR3, the innovator of real-time Intelligent Notification® and response technology, today announced the release of TelAlert version 5.71 and TelAlert 6e version 6.2. This release is the latest addition to the MIR3 family of Intelligent Notification products for the IT industry. For 15 years, the majority of FORTUNE 100 companies have chosen TelAlert to deliver important messages for mission-critical IT operations because of its superior robustness and reliability.
“TelAlert has become a mainstay for IT service management, helping organizations maintain maximum uptime of IT operations across the enterprise,” said Robert Fink, vice president of platform technologies at MIR3. “This upgrade is evidence of our commitment to innovation and our attention to customers’ ever-changing needs.”
With these latest versions, TelAlert users will gain new role management capabilities, helping IT managers more easily plan and monitor the entire alert process from designating and scheduling resources to putting escalation plans into place, and keeping track of events. Users will benefit from the platform’s reliability in supporting IT service management operations.
Existing customers interested in upgrading to TelAlert v5.17 or TelAlert 6e v6.2 should contact their client service representative. For more information about MIR3 Intelligent Notification solutions, please contact (858) 724-1275. For additional information on MIR3, please visit onsolve.com.
ABOUT MIR3 MIR3, Inc. is the leading developer of intelligent notification and response software, which helps organizations enhance communication abilities, protect assets, and increase operational efficiency. MIR3 technology enables advanced rapid, two-way mass communication for IT, business continuity, and enterprise operations for more than 85 of the global FORTUNE 100 companies, as well as government entities, universities, and companies of all sizes in more than 130 countries. For more information, visit onsolve.com.