ORMOND BEACH, FL, September 29, 2017 – OnSolve, a leading global provider of Software-as-a-Service (SaaS)-based critical communication solutions for enterprise, SMB, and government customers, today announced that it has received the prestigious Business Continuity Institute (BCI) Continuity Resilience Innovation 2017 Award. The award was presented to OnSolve at the Disaster Recovery Journal Fall World event in Phoenix, AZ on September 19th.
The BCI Americas Awards is an annual celebration that recognizes the best, brightest and most innovative companies in the continuity and resilience industry across the U.S. The Americas Awards are one of seven regional awards hosted by the BCI each year, which culminate in the annual Global Awards, held in November during the Institute’s annual conference in London, England.
OnSolve was recognized for bringing a host of innovative product and service features to market over the past year that enabled organizations to improve business continuity and resilience, including advanced geo-fencing, two-way messaging, ad hoc reporting and language translation. Each core OnSolve solution has released enhancements to improve critical communications.
Daniel Graff-Radford, Chief Product Officer, OnSolve: “We are thrilled to be honored with the BCI Continuity Resilience Innovation 2017 Award. Our clients face complex and ever-changing events every day, which is why OnSolve remains focused on developing innovative critical communications technology to help organizations ensure business continuity, disaster recovery and enhance daily operations.”
OnSolve has launched several innovative features in the last year designed to assist client communications that directly impact business continuity:
Two-Way Messaging (TWM). The addition of TWM allows clients to interact directly with their staff and stakeholders through a secure, web-based solution while also allowing for responses and/or two-way dialogue via email and text message. Two-way communication provides decision-makers with the important feedback, details and information they need to judge a situation and deliver the best possible direction.
Foreign Language Message Translation (FLMT). Supporting voice and text fonts in over 20 different languages, FLMT provides a broader reach for diverse communities powered by the industry-leading Microsoft Translator. This ensures that everyone receives critical information in a language they understand.
SWN Locate. This feature allows system administrators to select a geographic area on a map and send alerts to recipients who are physically located within the selected boundaries through a “geo-fence” technology that ensures privacy. Locate permits companies that have a mobile workforce to alert employees entering an area of a potential risk to their safety without continuous location monitoring.
Placeholders. Blank fields are reserved in saved notifications that allow users to create custom notification templates. The resulting templated messages require minimal effort or editing to send. This increases the speed of launching notifications and reduces the possibility of errors in the message.
Ad Hoc reporting gives clients maximum flexibility to review and analyze the results of sent messages. Clients are able to create custom queries, filter by specific search criteria, add calculated fields, and choose the data to include in a variety of reports
OnSolve is a leading global provider of SaaS-based critical communication solutions for enterprise, SMB, and government customers. The company’s cloud-based software communications platform provides seamless and easy-to-deploy solutions for the exchange of critical information among organizations, their people, devices and external entities with use cases designed to save lives, enhance revenue and reduce costs. The MIR3 solution from OnSolve is the most complete solution available for large enterprises and federal agencies seeking to manage critical events or natural disasters effective through the transmission of critical information and instructions. The company’s CodeRED™ solution provides high-speed notification services capable of reaching millions of people in minutes and has applied its mission critical capabilities to government, commercial, healthcare and other end markets. More information can be found on the company’s website at www.onsolve.com.