ORMOND BEACH, FL, November 1, 2018 – Severe weather events (hurricanes, tornadoes, etc.) are by far the leading concern of decision makers responsible for emergency communications and response – according to the first annual OnSolve Crisis Communications & Emergency Notification Survey released today. The OnSolve survey, conducted by research firm DRG, also finds organizations are concerned with their ability to alert workforces to cybersecurity attacks rapidly enough to mitigate financial and operational risk.
Organizations are challenged to communicate in real-time with employees and other stakeholders when emergency events occur. OnSolve surveyed almost 500 U.S. emergency decision makers – both in the public and private sector – responsible for business continuity, IT and disaster recovery on their emergency response concerns, and how they are using Emergency Mass Notification Systems (EMNS) to reach employees, partners and stakeholders before, during and after emergency events.
The survey finds that 63% of organizations are currently using an EMNS. Additional key survey findings include:
“The survey affirms that organizations are turning to innovative mass notification solutions not only keep employees safe, but ensure reliable risk management and business continuity of operations – including crisis management, IT service management, supply chain management, event management, or any scenario that demands reliable two-way notification for groups from one to many thousands,” said Ann Pickren, President, OnSolve. “Maintaining business continuity during crisis events is critical: Gartner estimates each minute of unplanned downtime costs organizations $5,600 per minute.”
To view the full report, download a copy here.
OnSolve is a leading global provider of SaaS-based critical communication solutions for enterprise, SMB, and government customers. The company’s cloud-based software communications platform provides seamless and easy-to-deploy solutions for the exchange of critical information among organizations, their people, devices and external entities with use cases designed to save lives, enhance revenue and reduce costs. More information can be found on the company’s website at www.onsolve.com.
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