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Seven Deadly Sins of Crisis Communications

Many companies are not fully prepared to communicate rapidly and effectively in a crisis. This webinar will cover the common mistakes all business continuity and disaster recovery professionals should avoid when preparing for a crisis. It is also a part of Disaster Recovery Journal's series on Best Practices in Business Continuity.

This webinar is hosted by Ann Lowe, CBCI. Ann is an experienced emergency notification trainer, relationship manager and consultant with a strong technical background. Based in London, UK, Ann currently serves as Customer Solutions Expert—EMEA for global mass notification service provider Send Word Now. Prior to this, Ann served for three years as Emergency Notification Solutions Consultant for UK-based BP, leveraging valuable knowledge and experience surrounding the management of a global notification program.