OnSolve Webinar Training

Live webinar training for a wide range of OnSolve products including MIR3 and CodeRED

Currently scheduled webinar sessions

Register for as many as you like, all sessions are offered free of charge and include plenty of time for questions. Registration closes 24 hours prior to the beginning of the session. Please register using a work email address only. Those registered with a personal email address (such as Yahoo or Gmail) may be asked to re-register with your company-issued email address.

 

MIR3 Sessions

Recorded versions of these webinar sessions, as well as other video tutorials and training documents are available on the Training page when logged into MIR3. Go to the user-drop down menu (your name) in the top right corner and select Training.

“New MIR3 Initiator” Overview

This session provides a high-level overview of MIR3 and is ideal for those new to OnSolve and MIR3 notification. We will focus on the MIR3 web layout, the Quick Launch feature, building and sending new notifications as well as reviewing reports and data from the notification. Time for questions is included.

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MIR3 Administrator 1: Divisions & Subdivisions

This session dives deep into the building of your divisional hierarchy to partition Initiator’s, recipients, and notifications for security and efficiency. Instruction on creating and managing divisions is provided, but the emphasis will be on various strategies used to keep data secure and to easily find the people you need to reach.

The information in this session does not apply to PeopleReach or MIR3 Essentials customers that do not have access to multiple divisions and subdivisions.

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MIR3 Administrator 2: Roles and User Permissions

This session looks at the user permissions that govern access to MIR3 features and functions. Learn to build custom roles to provide adequate access but also maintain the security of data and information.

This session is ideal for all MIR3 administrators.

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MIR3 Administrator 3: Roles Templates

This session expands on the information from the Administrator 1 and Administrator 2 sessions and shows you how to further customize user permissions to control access to MIR3 features and functions. Role Templates allow user roles to be streamlined and customized for each individual. Role Templates are recommended for larger organizations with several different roles across multiple divisions.

This session is ideal for all MIR3 Administrators.

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MIR3 Administrator 4: Configuration and Customization

This session is ideal for the top-level MIR3 System Administrators. We’ll cover the features and functions available to configure and customize the MIR3 notification system for your organization. A review of each of the functions under the Administration tab is provided as well as other global user and notification settings. This session is essential to help create a positive notification experience for both the Initiator building the message, and the recipient getting the message.

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Import / Manage Users with a CSV Data File

This session is designed for Initiator’s and Administrator’s responsible for importing new users and updating existing user’s data using a CSV (Comma Separated Value) data file. Topics include an overview of the MIR3 CSV file format, required fields, dependent fields, data syntax, exporting user data, and troubleshooting errors with the upload.

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CodeRED Sessions

CodeRED Full Training Session

This webinar provides a complete review of the CodeRED Notification System. If you are a new user of CodeRED or simply looking for a refresher course, register now for this full training session. Multiple dates and times are available to fit your schedule.

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Initiator Training

This session provides a high-level overview of the CodeRED notification system ideal for those new to CodeRED. This session focuses on the CodeRED web layout, the Quick Launch feature, Map and Go, and the Two Way Message feature. You will learn how to create a notification commonly referred to as a “Scenario” from beginning to end.

Q&A session included

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Data Manager Training

This session is designed for Administrator’s responsible for importing new recipients and updating existing recipients contact information inside the CodeRED system. You will learn the options available for maintaining this data such as manual entry through the user interface, CSV Import, SFTP site, Enrollment Links, and API options.

Q&A session included.

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Statistic Manager Training

This Session provides detailed instructions on how to research any notification and see your connection details.  Here you will learn whom you connected, how you connected with them, and precisely what time.  Exporting options are available.

Q&A session included

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Scenario Manager Training

This session is ideal for CodeRED administrators who wish to pre-create notifications inside the CodeRED system so they are ready for use at any time by any authorized alerting authority. Pre-Built scenarios will also be available on the CodeRED Launcher application for easy access. In this webinar we will describe our definition of scenario and how to create, edit and delete them.

Q&A session included

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CodeRED Launcher Application

This training is intended for authorized users of the CodeRED system with individual logins and passwords. Here you will learn how to download the application onto a smart device, log-in and send notifications from anywhere. No longer are you tied to a Desk top computer. You have the power of the CodeRED in the palm of your hands!

Q&A session included

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CodeRED – Did You Know?

Please join us for a modular based training that will cover functions you may not even know existed in CodeRED. These can be valuable tools for Important Notifications. Examples include: Quick Text, Team Builder,  and Helpful links such as “The Widget” and Bulletin Board.

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IPAWS

Please join us at OnSolve for a presentation of  your IPAWS alerting tool. Here we will discuss how to set up and implement an IPAWS alert using CodeRED as your software support. This webinar will also provide you with a sneak peek of our NEW and enhanced IPAWS Tool coming soon!

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CodeRED Social Media Modular Training

This session OnSolve explores how you can use your CodeRED notifications to include posting to social media. As of 2015 over 75% of all internet users utilize social media. This is a great way to reach those individuals you may not be able to reach otherwise. Let us show you how to include social media when preparing your important, sometimes life-saving notifications.

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IPAWS Feature Update!

We are proud to announce the arrival of our new and enhanced IPAWS tool! This NEW version will be available on October 25th, 2017. In order to prepare our current IPAWS clients, we are scheduling several IPAWS Training webinars to prepare you for the operation of this new tool. Our goal is to train as many users from every client that we can during this webinar series. Those that cannot make one of these sessions will be worked with on an individual basis if needed.

Please join one of these webinars to learn how these changes for creating an IPAWS alert will affect you. This update will be automatic inside your CodeRED system and it is extremely important that you attend this webinar if you are a current IPAWS alerting authority.

We are extremely excited about the new tool and the new functionalities that it contains, and we are sure that you will feel the same.

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CodeRED Spotlight Webinar Series

This OnSolve Spotlight Webinar Series will change monthly. Each month a new topic or feature will be spotlighted. System users will benefit with greater knowledge, more effective use of your system, and learning to work smarter by having your CodeRED system work for you!

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SmartNotice Sessions

SmartNotice Full Training Session

This webinar provides a complete review of the SmartNotice Notification System. If you are a new user of SmartNotice or simply looking for a refresher course, register now for this full training session. Multiple dates and times are available to fit your schedule.

Register

SmartNotice Launcher Application

This training webinar is intended only for authorized users of the SmartNotice system with individual logins and passwords. Multiple dates and times are available for this training session.

*Only after completing this training session will your account gain access to send notifications through SmartNotice Launcher.*

Register

Smart Notice Initiators Training

This session provides a high-level overview of the SmartNotice notification system ideal for those new to SmartNotice. This session focuses on the SmartNotice web layout, the Quick Launch feature and the Two Way Message feature. You will learn how to create a notification commonly referred to as a “Scenario” from beginning to end.

Register

Smart Notice Data Management Training

This session is designed for Administrator’s responsible for importing new recipients and updating existing recipients contact information inside the SmartNotice system. You will learn the options available for maintaining this data such as manual entry through the user interface, CSV Import, SFTP site, Enrollment Links, and API options.

Register

SmartNotice Scenario Management

This session is ideal for SmartNotice administrators who wish to pre-create notifications inside the SmartNotice system so they are ready for use at any time by any authorized alerting authority. Pre-Built scenarios will also be available on the SmartNotice Launcher application for easy access. In this webinar we will describe our definition of scenario and how to create, edit and delete them.

Register

SmartNotice Statistics Management

This Session provides detailed instructions on how to research any and all notification and review your connection details. Here you will learn whom you connected, how you connected with them, and precisely what time. Exporting options are available.

Register

SmartNotice – Did You Know?

Please join OnSolve for a modular based training that will cover functions you may not even know existed in SmartNotice. These can be valuable tools for Important Notifications. Examples include: Quick Text, Team Builder, Bulletin Board and Conference Calling.

Register