Streamline IT Alerting and business Continuity with OnSolve

Communicate efficiently and reliably for optimal system availability

Updates and Alerts for Patients, Doctors, and Key Personnel

Whether it is a small local practice one of the largest medical enterprises in the world, Send Word Now and MIR3, enable healthcare companies of all sizes to share key information with all groups. These solutions play a key role in a variety of aspects of the industry including communication within healthcare facilities, providing critical information and updates to patients, keeping staff and doctors connected and much more.

The coordination and simplification offered by a complete mass notification system enables healthcare workers and administrators to stay focused on patient care and other tasks. Delivers through both Software-as-a-Service (SaaS) and on-premise offerings, a solution model is available for any type of company or healthcare use case.

Trusted by the Cleveland Clinic for Key Updates

Hospitals represent some of the cost complex operating environments in the world. Strong communication equates to better patient care and improved operations. The Cleveland Clinic relies on Send Word Now for incident response communication, as well as normal updates that keep the clinic running smoothly every day.

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The new 2017 Centers for Medicare & Medicaid (CMS) Mandate

Last year CMS released a new mandate requiring healthcare facilities to implement an emergency preparedness plan and disaster recovery solution in the event of an emergency — or risk losing Medicare and Medicaid funding. OnSolve has the solutions necessary to help meet many of these requirements and making sure your doctors, nurses, staff and others have the information they need when they need it.

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Key Features for Healthcare Companies

  • Simplify manual daily processes to improve efficiency.
  • Notify employees to fill or cancel shifts, contact on-call staff, deliver reminders of mandatory meetings or policy changes.
  • Provide employees with annual or recurring certification or training reminders to ensure facilities stay compliant.
  • Target personnel by department, role, call shift, schedule and more.
  • Get the feedback needed to mobilize response teams, and protect patients and staff.
  • Activate business continuity and disaster recovery plans.
  • Issue automated severe weather alerts.
  • Alert employees of infectious disease outbreaks, medical lock down, evacuation, missing patients and more without compromising patient privacy.
  • Implement safety protocols in response to a dangerous situation like an impending natural disaster, bomb threat, active shooter and more.

Resources to get you started

Product Sheets

Explore our products and best practices to find right fit for you to keep your organization communicating.

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Success Stories

Learn how your peers have used OnSolve products to create an effective communication plan.

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Testimonials

Explore real-world use cases from clients who have seen OnSolve products make a difference in their organization.

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