Easily add notification to other business applications
Quickly build workflows using a simple drag-and-drop process to:- Improve information flow from multiple sources into each message
- Apply business rules to each event to adjust the message, the urgency, and the delivery of ongoing events
- Automate repetitive processes so your team can focus attention on more meaningful tasks
- Seamlessly implement escalation rules with a simple point-and-click data configuration
- Integrate multiple processes in a single workflow
- Eliminate custom coding with object-driven workflow tools
- Initiate interactions and execute custom processes when you respond to an alert
- Build just about any integration you can imagine
MIR3 can easily integrate with these platforms and more:
- BMC Remedy
- IBM Tivoli Netcool/OMNIbus
- ServiceNow
- HP Operations Manager Windows/Unix
- Microsoft System Center Operations Manager (SCOM)
- HP Service Manager
Enterprise level automation
RBA Integrator uses run book automation, which works as pre-built visual building blocks to provide tight integration between MIR3 and ITSM applications, allowing two-way interactions between applications and any or all on-call personnel. It provides data processing and workflow logic so you can fine-tune the integrations between your applications and Mir3 to communicate more effectively.
Download the Data Sheet