After an initial search party was ineffective, an emergency alert using CodeRED from OnSolve lead to the successful recovery of a seven-year-old boy.
Alerts through CodeRED help in reuniting a family
On the night of May 12, 2016 around 6:00pm, Belmont County received a call about a missing 7-year-old boy in a rural area of the county. The initial report indicated that the child may have been taken by the child’s father, who resides in a different location. Law enforcement successfully located the child’s father after 15 minutes and determined that the child was not with him.
Fire and Emergency Medical Services (EMS) and Utility Terrain Vehicles (UTVs) from surrounding fire departments were dispatched to assist with the search. When law enforcement, fire and EMS services realized the search of the immediate area was not returning any results, they decided to issue a CodeRED notification and expand their search area.
A fire chief with one of the local responding fire departments, who also is a supervisor of the County’s 9-1-1, quickly utilized the CodeRED Mobile Launcher application to send an alert from his tablet, while in the still in the midst of the active search. Approximately seven minutes later, a call was received at the dispatch center from a neighbor who said the child was at their house.
The neighbor was not aware that the boy’s family did not know his whereabouts, however, because they were set up to receive the CodeRED alerts they became aware of the issue almost immediately and were able to respond. Units responded to the call and the child was successfully reunited with his family.
“While this isn’t the first incident of this type that CodeRED has helped in our county, it was one that definitely helped to expedite an end to a very scary situation for the family,” said Bryan Minder, ENP Director of Belmont County 9-1-1. “CodeRED is an invaluable tool for Belmont County. I can’t express how happy we are to use your product.”