Fitchburg, MA Fire Department

The CodeRED system has been in place in our community since 2012.  In that time, ECN and the CodeRED team have proven to be the most reliable mass notification vendor in the industry.  Before utilizing the CodeRED service, we used a regional system through Worcester County Sheriff’s Department, which as times proved to be inadequate and slow during large-scale regional events.

The CodeRED system is very easy to use and requires minimal training for my users to be able to send a notification.  Our rep has personally visited us since coming onboard to offer additional trainings and the client support team is always available to answer questions, provide ongoing training, and assist us during stressful situations. I know that I can count on ECN during an emergency situation, which provides peace of mind for me and my colleagues.

With CodeRED, I can easily reach the public, key stakeholders, and staff in a matter of seconds, which is absolutely critical when it comes to my line of work. The safety of residents in my community is far too valuable to risk using any other vendor.