Send Word Now’s Direct app is a recipient app treated as an additional contact point, providing another modality at which to be able to reach your recipients. The SWN Direct app, which does not use traditional SMS technology, can receive both text-based and voice-based messages.
This session will include:
- Overview of the SWN Direct Feature
- SWN Direct Prerequisites
- Account Configuration
- Sending a Message to a SWN Direct Recipient
- Features of the App
- Reporting and Tracking Tools