Notification Solutions For Retail

The fast-moving retail industry relies on critical communications to enhance internal communication and security across the organization.

Retail is an ever-changing field

The merchandising industry encompasses businesses ranging in size from huge department stores, outlet malls, discount stores and supermarkets to tiny boutiques. These retailers are all engaged in the process of selling consumer goods or services through channels of distribution, with manufacturers and wholesale distributors to storefronts and e-commerce sites, all the way to the consumer.

To keep all the moving parts of the retail industry functioning properly, communication must be swift and meaningful. To meet business needs and avoid disruptions, many in the retail sector rely on rapid, reliable, full-featured notification software.

How the retail industry uses critical communications

  • Deliver alerts automatically, reducing exposure and vulnerability
  • Alert IT management and staff regarding existing threats, product recalls, suspicious activity, data exposure and more
  • Notify customers of security compromises to ensure compliance with data breach notification laws
  • Send messages to all personnel at once or in segmented lists by department, role, location and more
  • Alert staff of dangerous situations such as an active shooter, while instantly initiating safety protocols
  • Implement damage assessments across departments, warehouses and locations after an event occurs



OnSolve is a leading critical event management provider that proactively mitigates physical threats, allowing organizations to remain agile when a crisis strikes. Using the most trusted expertise and reliable AI-powered risk intelligence, critical communications and incident management technology, the OnSolve Platform enables enterprises, SMB organizations and all levels of government to detect, anticipate and mitigate physical threats that impact their people, places and property. With billions of alerts sent annually and proven support for both the public and private sectors, OnSolve is used by thousands of entities to save lives, protect communities, safeguard critical infrastructure and enable agility for the organizations that power our economy.