Auto Dialer

Auto dialers are also known as phone dialers, dialers software, or voice dialers. Read on to learn the differences and why OnSolve is better.

Auto Dialer Software and Voice Dialers

An auto dialer is an electronic device or service that automatically dials phone numbers. OnSolve provides an auto dialer service that is web-based and requires no hardware or software. This sets us apart from many auto dialers that require a hardware dialer be installed on-site.

The OnSolve service accepts a list of phone numbers entered manually, from a spreadsheet or through an integration with a database. If the call is answered, the OnSolve auto dialer service delivers the recorded message. Our auto dialer service also allows users to conduct automated surveys, request keypad responses, and gives call recipients the ability to connect to a live person with a tap of their keypad.

Who uses an auto dialer service?

Auto dialers provide solutions for many types of organizations that have the need to provide one-to-many, or broadcast communication. Our service is commonly used for employee communication and announcements, event notifications and reminders, emergency alerts and instructions, and appointment and other types of messages and reminders for customers. Any time an organization is spending staff time on outbound calling, it’s time to consider an auto dialer service like OnSolve.

Why use a service for mass phone dialing?

OnSolve’s auto dialing service provides significant time and resource savings for organizations that need to reach multiple contacts quickly and efficiently. Setup is quick – requiring only that a message be created and contacts to be entered into the system. Messages can be created by recording a voice on the phone through our system, or by typing the message. They can then be saved for later use. We broadcast the message to the list of contacts simultaneously via voice, email or text message, and provides reporting of who received the message and how it was delivered (live or voicemail).

Automated Phone Call System

Automated calling services save time and money. Place hundreds or even thousands of automated calls at once to your group.

What is an Automated Phone Call System?

Automated calling services save time and money and allow you to place hundreds or even thousands of automated calls at once to a group or organization. An automated phone system is any telephone system that interacts with callers without input from a human other than the recipient. OnSolve provides a phone system with automated dialing that places auto calls. The difference between OnSolve and traditional automated phone systems is that we use a technology application, instead of hardware, to make the calls. With our phone system, there is no hardware or software to install. Our call system accepts bulk imports of telephone numbers from a spreadsheet, database, or contact management system. The system plays a pre-recorded message when it detects a human on the line. If the call reaches a machine or voicemail system, it can deliver an alternate message. The only restrictions are that you can’t use OnSolve for political calls, telemarketing services, or soliciting.

Benefits of an Automated Phone System

Auto dialing phone systems use software and a modem to let a computer automatically dial a list of phone numbers. An Automated Calling Service makes sense in situations where many outbound calls, texts or emails are necessary, and speed and accuracy are important. When considering switching from traditional phone methods to an automated call system is clear. The time you save could be a lifesaver when an emergency strikes and seconds matter.

What are Automated Messaging Systems?

More and more people are communicating through text messages. Automated texting combines the popularity of text messaging with the automated convenience of an auto dialer system. While you could download and configure an automated text messaging system of your own, using this ready-made system is much more convenient.

Automated Text Messaging

An automated text messaging system allows you and your organization to easily communicate with groups of recipients.

Benefits of Automated Text Messaging

People are very busy. They juggle many commitments and responsibilities. Relying on mail or email is outdated. The average email user receives 88 emails per day. Yours can easily be lost in the pile. Using an automated text messaging system can ensure your message is seen and read in a timely manner. Consider some statistics:

  • Texts have 99% open rate versus a 25% email open rate.95% of texts will be read within 3 minutes of being sent.78% of US consumers say receiving a text is the fastest way to reach them for important service.91% of users who opted-in to receive texts from a brand rate those messages as “somewhat” to “very” useful.

Call Tree

It’s Time to Automate Your Call Tree

Is your organization still using a manual phone tree? Automate your group calling tree and send messages to tens, hundreds, or even thousands of contacts simultaneously, with our group notification solution.

What is a Calling Tree?

A calling tree, or phone tree, is defined as a pyramid-shaped method of communication which is started by one person and is continued as each contact receives the message and relays it to another group member.

Once upon a time, when pay phones donned every city block and viewers adjusted rabbit ears to tune the television set, the manual call tree was developed to communicate information to large groups. When information needed to be shared, one person called several others and in turn, those recipients dialed a few more, and so on. Even though the phone tree method was far from perfect, team players tirelessly dialed and relayed messages, hoping that most of the team, congregation or organization would eventually get the message (and that somehow it would be accurate).

The phone tree or call tree is still in use today, even for important or time sensitive messages. Unfortunately, it is prone to errors and long delays. Sender liability can be a real concern when critical information isn’t delivered quickly and accurately.

Emergency Notification Service

What is an Emergency Notification Service?

An emergency notification service is a system in which people can receive instant information during an emergency or times of crisis. It allows for mass messaging via phone, SMS text, and email simultaneously—or by a preferred platform per message.

OnSolve’s emergency notification systems give people power to connect with each other during a crisis. Alerts can be sent across multiple platforms, including voice messages, SMS texts, and emails. With our emergency broadcast systems, you can alert tens, hundreds, or even thousands of contacts at once from any phone with important emergency notifications and instructions. Thousands of customers depend on us to deliver messages during tornado warnings, school lockdowns, AMBER Alerts, emergency employee notifications, business and community power outages, and more. You can’t always predict emergencies, but you can prepare for them.

Group Calling Service

What is a Group Calling Service?

A group calling service allows recorded messages to be broadcast to countless phone lines quickly and efficiently. It is used daily by all types of businesses and organizations for nearly any type of communication need.

Group Messaging

What is Group Messaging?

Group messaging is a fast, convenient way to reach thousands of potential respondents in a matter of seconds.

Group Messaging has Never Been Easier

Keeping everyone in the loop can be a chore without the proper tool and keeping track of it all can get unmanageable quickly. Fortunately broadcasting your message has never been easier, and you can deliver it exactly how your recipients want it.

Text, Voice, Email, and App

Today your recipients have more options to communicate than ever, and that’s why it’s critical to send your messages exactly how they want to receive them. Whether you want to send your messages via text, voice, email, or push notification you’ll have it all at your fingertips.

Mass Text Messaging

What is a Mass Text Messaging Service?

Similar to calling, mass text messaging enables you to create one message and quickly send texts to a list of contacts via cell phone, mobile app, or email. The critical difference between regular text messaging and mass messaging service is the ability to save common messages, insert custom text per contact, and easily define delivery groups. Quickly sending hundreds or thousands text messages can be a giant issue for individuals and organizations of all sizes. Sending texts with OnSolve provides you with peace of mind knowing you have a best in class solution.

What is Mass Voice Messaging and Calling?

A mass calling service sends automated phone calls to a list of contacts. It allows you to create one simple message and then quickly deliver it to as many contacts as you want. Talk to hundreds, or thousands, of people in the time it takes to speak to just one. Dialing a phone number is quick and easy. But dialing tens, hundreds, and even thousands of phone numbers takes time and energy. By sending mass reminders and notifications from a computer or a touch-tone device, you’ll enjoy more free time to manage other priorities.

Mobile Notification and Group Text Messaging

Broadcast Group Text Messages and Push Notifications – Notify groups with ease – and convenience.

Did You Know?

  • 80% of smartphone users use their phone to coordinate meeting locations. $528,443 is the average annual cost a business with 100 employees spends on communications.55% of smartphone users use their phone to learn about news and developments.

Which is Better: Text Messages or Phone Calls

Nearly two-thirds of Americans own a smartphone and with a OnSolve you don’t have to choose between calls or texts. Deliver your messages instantly the way your contacts prefer to receive them: phone calls, text messages, email messages or all three. You can even simultaneously send the message to your social media accounts, saving even more time and further extending your reach.

What are Text Alert Services?

Text Alert Services are simply services that deliver alerts and messages via SMS text message only. These services allow you to quickly send texts to a list of contacts via cell phone, mobile app, or email. Yes, text messaging is on the rise, but it is only one of several channels available to effectively communicate with a group. Contacting your recipients using the channel they prefer is a critical aspect of effective notification. Accommodating a variety messaging preferences and quickly sending tens, hundreds, or thousands of text alerts can be a challenge.

What is Broadcast Text Messaging?

Broadcast Text Messaging describes the process of sending multiple text messages simultaneously to a variety of recipients. This differs from group text messaging in that it generally means the message is being sent to hundreds or thousands of recipients at once, thus the term “broadcast”.

Phone Message System

What is a Phone Messaging System?

A phone message system digitally records messages and delivers them by phone. It’s an ideal way to send routine reminders, vital messages, or emergency notifications – instantly.

Phone Messaging Service

Provide important information to a group of recipients using a phone messaging service.

What is a Phone Messaging Service?

If you’ve ever had to call more than a few people to give them an important message, you know how frustrating and time-consuming it is. Whether you get a live person on the line or voice mail picks up, it takes invaluable time to dial each number and repeat the message over and over. Now you can rely on OnSolve’s Phone Messaging service to do the dialing, AND the talking, for you. It’s simple!

What is Multi-Modal Communication and Why is It Important?

Ask yourself this: Do you prefer a phone call, a text message, or an email? What about in an emergency? How about very early in the morning or late at night? Understanding a contact’s communication preferences is critical. We call the ability to broadcast messages through various means of delivery Multi-Modal Communication, and that’s what we do best. Simply create and send your messages in one or more modes and monitor your delivery reports to know who received communication. Simple and easy.

Robo Call Service

A robo calling service can make hundreds – even thousands – of calls at once.

What is a Robo Call Service?

A robo calling or robo dialing service provides methods of mass communication to automatically deliver pre-recorded messages. Mass delivery of messages by these means can also be referred to as automated dialing, automated calling services, automated phone calls, phone or call blast services, automated call trees, and phone calling systems. OnSolve provides more than just basic message delivery by offering features to manage contact groups, multiple methods of sending messages, recipient responses, polling, and much more. Our system easily accepts bulk imports of telephone numbers, usually from a spreadsheet, database, or other contact management system. In the case of voice messages, we use our secure servers to place calls and listens for answers. When the system detects a human answer, it plays a pre-recorded message created using either a human voice or a typed text to speech message. The system also detects when the call is answered electronically by a machine or voicemail system and can deliver an alternate message.

Robo Calling Systems Save Time

Robo calling should be considered in any situation where a large number of outbound calls or emails are necessary, especially when speed is a critical factor. This group calling service makes it easy to load contacts, create and save messages, and begin robo calling. The service delivers calls in seconds, not hours, so the time savings when compared to traditional communication methods is staggering.

Personalize Your Voice Messages

Robo calls are a great way to disseminate a lot of information quickly but can lack the feeling of an actual human contacting the recipient. Our system enables you to record your own voice messages and save them for quick use in the future. We also provide text-to-speech solutions with many realistic voices. With text-to-speech robocalls many additional messaging features also become available. If your group is multilingual, we’ll translate your message automatically into the appropriate language for each contact based on their preferences.

Secure Delivery of Sensitive Information

Your messages contain private information, and we intend to keep it that way.

Communication Security

Secure delivery of your group messages is top priority. When you visit OnSolve’s website, your connection—and any data that’s transmitted—is protected with the highest encryption level available. Using 2048-bit SSL protocol from Network Solutions, we ensure that any unauthorized access to our systems is blocked. Further protection is provided by our multilayered firewalls, which prevent Internet attacks.

Data Access Security

Only you can gain access to your data, since it is linked to only your account and is protected by three levels of redundancy. Your password is hashed and stored in a non-viewable format in our system so that it cannot be stolen. Nobody other than the owner of an account is permitted to manage the users who have access to it.

Storage Security

We understand the necessity of 24/7 access to our systems. OnSolve’s database runs on state-of-the-art clustered server systems, which is backed up to two additional servers. For disaster-recovery purposes, one is located offsite.

Voice Messaging and Broadcasting Service

Leverage voice messaging to quickly reach priority recipients with targeted messaging in seconds.

What is Voice Messaging?

A Voice Messaging System or Service, also known as Voice Broadcasting, is the process by which an individual or organization sends a pre-recorded message to a list of contacts without the need to manually dial each number. An automated voice messaging service delivers these messages within minutes, and also provides the ability to deliver a customized message if the call reaches voicemail, and to request touch-tone responses from recipients.

Benefits of Voice Messaging

Businesses and organizations everywhere have issues sending updates to their contacts. Email can be unreliable, text messages too short, and dialing phones too time consuming. If you’re facing this challenge, it’s time to think about an automated messaging service. Automated messaging services like allow you to send email, text, and phone messages to all or select groups of your contacts with a click of a button or one phone call.

Voice Text Messaging

Does your group communicate better with voice messages? Voice Text Messaging is the answer.

What is a Voice Messaging Service?

A voice messaging service is the method by which a voice message is digitally recorded and sent to a predetermined list of phone numbers. OnSolve sends out the message through thousands of channels and delivers it to the contacts you choose. The computer dials the phone numbers and delivers the recorded message, so you don’t have to.

How can you improve communication and free up more time to focus on managing the priorities that you continually juggle every day? With OnSolve’s voice messaging service, simply record one message, and our automated calling systems will send it to the people on your contact list. With just one call, your message will be delivered to any size group within minutes. Our web-based systems also save you from buying extra equipment or extra phone lines. OnSolve puts the power of automated dialing at your fingertips. It’s the simple, affordable way to streamline communications.