OnSolve Launches New Tool To Help Agencies Increase Number Of Residents Who Receive Emergency Alerts

With CodeRED Text to Enroll, government agencies at all levels can offer residents in their communities a quick and easy way to register to receive critical notifications on their smartphones

ORMOND BEACH, FL, June 19, 2019 – OnSolve, a leading global provider of Software-as-a-Service (SaaS) based critical communication solutions for enterprise, SMB, and government customers, today launched CodeRED Text to Enroll – a new feature that enables residents to quickly and easily register on their mobile phones to receive critical alerts for severe and extreme weather, shelter-in-place, hazardous material warnings, road closures, power outages and other emergency events in their area. With Text to Enroll, residents can simply text a keyword from their smartphone and receive a response back with a direct link to the Community Notification Enrollment (CNE) page for that area.

Government agencies, law enforcement, and public safety/emergency response organizations at every level remain challenged to increase the number of residents who subscribe and opt in to receive day-to-day and critical alerts. Protecting people and property depends on the ability to send real-time, geo-targeted notifications to as many residents as possible, and CodeRED Text to Enroll enables these agencies to grow their mass notification system registrations through a mobile-friendly opt-in process.

“Notification systems prove most effective when critical alerts reach as many individuals as possible, which is why OnSolve remains focused on developing new features and capabilities that help our customers grow user opt-in rates and engagement,” said Troy Harper, General Manager Public Sector, OnSolve. “Text to Enroll makes it quick and easy for residents to register for critical notifications to their smartphones, so agencies at all levels can better protect people and property.”

How Text to Enroll Works:

  • A person can text a keyword – like a city or county name – to 99411.
  • A response will be sent back containing the Community Notification Enrollment (CNE) link.
  • After clicking the link, they will be taken to a mobile-friendly CodeRED registration page for that area.

For example, the city of Metropolis selects the word “Metropolis” to use as the keyword for their area. Residents and visitors are able to text “metropolis” to 99411 to receive a direct link to Metropolis’s CodeRED registration page.

Text to Enroll is now available to all CodeRED customers. For additional information on how to get started, visit this link.

About OnSolve

OnSolve is a leading global provider of SaaS-based critical communication solutions for enterprise, SMB, and government customers. The company’s cloud-based software communications platform provides seamless and easy-to-deploy solutions for the exchange of critical information among organizations, their people, devices and external entities with use cases designed to save lives, enhance revenue and reduce costs. More information can be found on the company’s website at www.onsolve.com.

Media and Analyst Contact:

Sarah Hechler
Director of Marketing