Recover Faster and Mitigate Risk

Information technology is critical to the smooth operation of your business. When it fails, the costs in time, money and effort can be exorbitant. Automated notifications can help you stay afloat. When issues arise, alert key personnel in real time and reduce your mean time to recovery. Maximize uptime with a powerful critical communications system built to integrate with IT service management and network management system applications. When the riptide of disaster threatens, OnSolve IT Alerting helps everyone pull together with powerful technology that simplifies administration, increases service quality and reduces risk.

Automated Alerts

Rapid notification enables critical personnel to respond to events faster using a range of communications options.

Targeted On-Call Staff

Alerts are sent to specific on-call personnel and automatically escalated as necessary until the job is accepted and marked complete.

Intuitive Interface

The simplified process for sending alerts increases response efficiency by integrating communications with existing systems to ensure seamless transmission of messages.

Streamline Communications with Integrated IT Alerts

Fast, flexible notification serves as a powerful enhancement to daily IT operations and productivity — and not just for emergencies. With our award-winning critical communications system, you can quickly alert and activate IT incident response teams in real time using an array of communication modalities.

ServiceNow Integration

Define triggers for automated alerts, so that key personnel are rapidly notified of incident activity. Initiate a notification manually without ever leaving the ServiceNow® interface.

On-Call Scheduling

Assign individuals automatically to an incident and receive responses back to assess availability and assist with ongoing assignments. Easily download add-ons with no coding required.

Conference Bridge

Send a clickable link with your alert, so that other key stakeholders can join a conference call easily and immediately. With the capability to host up to 200 stakeholders, you can get everyone up to speed in less time.

Workflow Automation

Create business rules for alerting and rely on the OnSolve Professional Services team to embed them into your workflow. This means your established business practices will be automatically executed, hassle-free.

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