The same powerful flexibility on a new platform.

Speak to an Expert

OnSolve offers advanced capabilities designed to help you achieve successful outcomes during a crisis.

Our goal is to help you deliver confidence during critical events with:

  • Speed: Provide faster response with actionable intelligence
  • Relevance: Make informed decisions with relevant information
  • Usability: Activate response anywhere with a user-friendly interface

Fill out the form and we’ll be in touch to schedule your free, no obligation risk consultation.

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OnSolve Commissioned Forrester Report Cover. Failing to plan is planning to fail.

Failure to Plan Is Planning to Fail

Are organizations prepared to proactively identify and manage risk? We asked Forrester Consulting to find out. They conducted a global survey of respondents responsible for their organizations’ risk, security, business continuity, incident management, crisis management, safety or critical event management response—and the results were surprising.

The same effective event resolution with clear notification on a new platform.

Fast and accurate communication

  • Send Word Now is a SaaS solution with a complete web-based interface for rapid alerting.

Poll and track responses in real-time

  • Gather data using simple surveys with yes/no options and personalized text responses if enabled.

Targeting messages to the right contacts

  • Target alerts to only the people impacted by a specific event, down to the specific floor of a building.

How Does It Work?

OnSolve Alerting Service (Formerly Send Word Now)

Whether sending emergency updates to employees during a crisis, mobilizing specific teams to address an operational issue, or generating customer alerts, the Send Word Now solution addresses your notification requirements.

Deliver multi-lingual notifications
Languages include English, Spanish, Dutch, Finnish, German, Hungarian, Italian and more.

Capture attention with desktop alerts
Quickly engage with busy employees with desktop pop-up alerts.

Add notification to internal systems
Integrate notifications with your existing systems by using the API or command line option.

Send Word Now Mobile, Now Part of OnSolve

SMS deliverability can be uncertain in many parts of the world. With OnSolve Send Word Now Mobile, organizations utilize Internet Protocol (IP) connectivity, allowing users to bypass telephony carriers and SMS gateways to communicate directly over available data connection.

Use flexible SMS alternative
Send messages through mobile messenger and eliminate problems associated with SMS.

Review and approve alerts
Implement approval workflows to reduce human error and ensure accurate alerts are sent.

Use geo-location
Launch geo-targeted information from your smartphone to multiple devices.

Web Services APIs

Send Word Now’s Web Services API enables easy integration between all types of third-party applications to connect notification capabilities with your internal systems. The Web Services API are based on XML and SOAP standards, allowing integrations with business continuity planning, incident management and workforce management tools.

Automate messaging
Alerts are generated and delivered automatically as events occur so no human action or intervention is required.

Provide actionable instructions
Send specific call-to-action instructions like “shelter-in-place” for people to follow.

Customize to your business needs
Design various types of alerts to be sent with response options and CTAs based on the event.

Weather & Events

Severe weather and civil emergencies can have far-reaching effects on business operations and employee safety. With Send Word Now’s Weather & Events, organizations can set up automated alerts based on weather conditions in specific locations.

Add notification technology
Easily add alert functionality to your new, legacy or custom-built solutions.

Maintain data integrity
Automatically update your master database to ensure contact information is always up to date and in sync with critical systems (BC tools, badging systems, etc.)

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