Launch Critical Communications and Alerts with Send Word Now
Respond to urgent, critical events with speed and agility.
Every Message Counts™
Every Message Counts™Businesses today are faced with an unprecedented number of human-made events and natural disasters that threaten business continuity and employee and public safety. Send Word Now’s award-winning solution was developed for such circumstances.
Effective event resolution through clear notification and alerting
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Fast and accurate communication Send Word Now is a SaaS solution with a complete web-based interface for rapid alerting. |
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Poll and track responses in real-time Gather data using simple surveys with yes/no options and personalized text responses if enabled. |
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Targeting messages to the right contacts Target alerts to only the people impacted by a specific event, down to the specific floor of a building. |
Major Academic Medical Center
Send Word Now Helps Manage Campus-Wide Crises
When a campus-wide computer virus threatened this major medical center, the security team utilized Send Word Now to quickly communicate with affected users, while activating their IT department to resolve on the issue.
Send Word Now Alerting Service
Whether sending emergency updates to employees during a crisis, mobilizing specific teams to address an operational issue, or generating customer alerts, the Send Word Now solution addresses your notification requirements.
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Deliver multi-lingual notifications Languages include English, Spanish, Dutch, Finnish, German, Hungarian, Italian and more. |
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Capture attention with desktop alerts Quickly engage with busy employees with desktop pop-up alerts. |
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Add notification to internal systems Integrate notifications with your existing systems by using the API or command line option. |
Carnival Group brands, P&O Cruises and Cunard Line
Carnival use Send Word Now for employee accountability following Typhoon Haiyan
“We needed the ability to reach a large number of our crew and their families, across multiple channels,” said Andrew Baldwin, CARE and Customer Change Manager for P&O Cruises and Cunard Line. “Send Word Now provides us that opportunity.”
OnSolve Send Word Now Mobile
SMS deliverability can be uncertain in many parts of the world. With OnSolve Send Word Now Mobile, organizations utilize Internet Protocol (IP) connectivity, allowing users to bypass telephony carriers and SMS gateways to communicate directly over available data connection.
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Use flexible SMS alternative Send messages through mobile messenger and eliminate problems associated with SMS. |
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Review and approve alerts Implement approval workflows to reduce human error and ensure accurate alerts are sent. |
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Use geo-location Launch geo-targeted information from your smartphone to multiple devices. |
Boston University
Send Word Now brings streamlined security to Boston University
With the Send Word Now solution, Boston University can provide important alerts and updates to 46,000 students, faculty and administration to address urgent issues such as an active shooter, severe weather, cyber attacks and more.
Web Services APIs
Send Word Now’s Web Services API enables easy integration between all types of third-party applications to connect notification capabilities with your internal systems. The Web Services API are based on XML and SOAP standards, allowing integrations with business continuity planning, incident management and workforce management tools.
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Automate messaging Alerts are generated and delivered automatically as events occur so no human action or intervention is required. |
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Provide actionable instructions Send specific call-to-action instructions like “shelter-in-place” for people to follow. |
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Customize to your business needs Design various types of alerts to be sent with response options and CTAs based on the event. |