How to Boost Hurricane Communications Before, During and After the Storm

If the projections are correct, the 2022 season is poised to be the seventh consecutive above-normal hurricane season for the Atlantic. Before a storm hits, assess your emergency communications plan; preparedness is the best way to mitigate any storm-related losses. Create a process that extends timely, efficient communication—from before a storm is detected all the way through recovery efforts.

Solidify and Activate your Hurricane Preparedness Plan Before a Storm

Evaluate your plan before a hurricane strikes; create a plan if you don’t have one. Even an average hurricane season has enormous potential for damage. Your hurricane preparedness plan should include a mass notification system (MNS) that lets you quickly send alerts via automated phone messages, emails and text. Prepare templates that are ready to go for each type of alert. Pre-storm activities include training and drills so employees are familiar with your hurricane communications plan. Practice minimizes confusion. Employees will know they can trust your alerts to provide clear, useful information at every phase of a storm.

When a Hurricane is Detected

When you use a mass notification system for emergency alerts, you’ll have an edge during every phase of a hurricane. You can inform employees and stakeholders from the moment a hurricane is detected and easily keep them apprised of its progress. You can help them prepare, reminding them of your organization’s policies if a hurricane strikes.

When a Watch is Issued

If hurricane conditions escalate, your next step is responding to a hurricane watch, which indicates that hurricane conditions are possible. Waste no time activating your plan. Send alerts about the hurricane’s expected impact, including expected flood levels. Prepare your facility and remind employees about your hurricane evacuation plan and crucial next steps, such as preparing their homes.

When a Warning is Issued

A hurricane warning means that you can expect hurricane conditions. At this point, share regular alerts about the storm’s progression, including tailored messages about the time your business will close its doors. Clear, reliable communication at this point sets the tone for your entire response and shows that you care about the safety and security of your employees.

Boost Business Continuity During the Storm

Communicating during a hurricane provides invaluable business continuity. A mass notification system permits you to track employees who have evacuated. You can also provide critical information such as power outage updates and shelter information for your employees and their pets. You’ll also want to share updates on your business operations – you might have remote employees who need to know what actions they should take, if any. Continuing business functions, at any level, are key during a storm, but you must also be sensitive to the hurricane’s effects on your workforce. A hurricane can wreak profound devastation on employees’ personal and professional lives. Communication helps you maintain both continuity and compassion.

Maintain Communication After the Storm

After a hurricane, alert employees and stakeholders about when and to what degree operations will resume. Remain sympathetic to the storm’s effects by providing alternative working arrangements, for instance. You can bolster recovery efforts with alerts about reentry to neighborhoods, debris clean-up efforts and restoration activities. When your organization is up and running again, evaluate how well your hurricane communications plan worked. Because, where hurricanes are concerned, you are very likely to use your communications plan again.

While a hurricane can be considerably challenging, you can help mitigate its effects on your organization by putting effective communication plans in place before the storm hits. Get prepared: Download your Hurricane Preparedness Kit today.

Take Your Hurricane Preparedness to the Next Level

Discover expert guidance on hurricane preparedness and messaging topics, tips and tools for ensuring your hurricane messaging strategy is on track, and resources for organizations to help communicate with their people.

OnSolve

OnSolve is a leading critical event management provider that proactively mitigates physical threats, allowing organizations to remain agile when a crisis strikes. Using the most trusted expertise and reliable AI-powered risk intelligence, critical communications and incident management technology, the OnSolve Platform enables enterprises, SMB organizations and all levels of government to detect, anticipate and mitigate physical threats that impact their people, places and property. With billions of alerts sent annually and proven support for both the public and private sectors, OnSolve is used by thousands of entities to save lives, protect communities, safeguard critical infrastructure and enable agility for the organizations that power our economy.