Complete Emergency Notification and Alerting with CodeRED

Trusted by thousands of government agencies since 1998

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When seconds count, residents must be fully informed and continuously updated.

Using CodeRED, government agencies of all types can easily deliver geo-targeted, time-sensitive information to any individual opting into the service, using voice, email, SMS, IPAWS, and more.

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Relied upon by thousands of clients throughout North America to deliver all of their critical communications and alerts.

OnSolve Checked Box Icon CodeRED has the longest history of successful implementations and innovation in the industry.
OnSolve Checked Box Icon The fully redundant platform can deliver millions of messages at a time, through a backbone that provides the highest levels of reliability and speed in the industry.
OnSolve Checked Box Icon CodeRED is fully integrated with the Integrated Public Alert & Warning System (IPAWS) to send alerts via the Emergency Alert System (EAS), Wireless Emergency Alerts (WEA), the National Oceanic and Atmospheric Administration (NOAA) Weather Radio, and other public alerting systems.

Crisis Communication Preparedness Assessment

This assessment is designed to help you consider the area of crisis response that is often overlooked – clear communication to your residents and stakeholders. Getting ahead of an emergency situation starts with planning. This assessment will help youevaluate your current level of preparedness.
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Integrated Public Alert & Warning System (IPAWS) from FEMA

Additional distribution channels to dramatically increase reach.

Directly from the CodeRED interface, authorized users can send IPAWS messages across the entire IPAWS network. The single step, single launch process is the most efficient means to help reach the broadest audience possible during emergencies. CodeRED IPAWS has been deployed successfully across the country since 2011.

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Reliably send messages
CodeRED is a SaaS solution with a complete web-based interface.
Manage contact information
Managing contact information is simple through a self-registration and management portal.
Use geo-location
Target notifications to only the regions impacted by a specific event.

2013 Boston Marathon

CodeRED Mass Notification Assists During Boston Marathon Attack

Less than thirty minutes after two bombs struck near the finish line of the Boston Marathon in April 2013, multiple agencies within the Boston area utilized the massive dialing infrastructure of CodeRED from OnSolve to quickly send critical communications to both runners and the public.

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Weather Warnings

Automating alerts based on official bulletins and warnings.

CodeRED Weather Warning delivers geo-targeted, automated alerts regarding severe weather immediately after a bulletin is issued by the National Weather Service. The automatic mass notifications are delivered via voice calls, text messages, emails, dedicated mobile applications, and more to subscribed users that may be impacted by the event. These messages provide recipients the time and information needed to effectively protect lives and property.

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Reporting tools
Track messages by open, format (email, text, etc.), responses, and more.
View and track responses in real-time
Immediately receive information provided by recipients.
Poll and track responses
Gather data using simple surveys with yes/no options and personalized text responses if enabled.

Spartanburg County, SC

South Carolina County Uses CodeRED to Alert Residents Moments Before Dangerous Tornado Strikes

In 2017 two tornados wrought havoc through one of the most heavily populated residential and business areas in the county. According to Spartanburg County Emergency Management Director Doug Bryson, no one was injured or killed from the storm, in part because of the alert sent out to cell phones with the CodeRED Weather Warning application.

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Mobile Alerting

Comprehensive mobile strategy to reach residents and visitors.

CodeRED includes two dedicated mobile applications designed to ensure you maximize the reach of emergency notifications. The CodeRED Mobile Alert app enables mass notifications to reach residents and visitors based on specific geographic boundaries using any type of data connection. The CodeRED Launcher app enables authorized users to create and send targeted messages from any Internet-connected device.

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Two-way messaging
Gather responses from residents, staff, and other stakeholders to create and broadcast additional critical updates.
Set a pre-defined expiration time
Keep information timely and relevant, with times ranging from 10 minutes to 24 hours.
Attach documents
Attachments provide recipients with additional information like photos of a missing individuals, event fliers, maps of affected areas, etc.

Flagler County, FL

High-Speed Notification Solution Finds Missing Juvenile in Flagler County, FL

At approximately 7:20 p.m., authorities issued a notification through CodeRED for various sections of Palm Coast notifying residents of critical details regarding the missing boy. Residents were asked to call law enforcement if they had information about his whereabouts. Within moments of issuing the CodeRED notification, concerned citizens began calling in with tips about where the boy was last seen.

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Hazmat Alerting

Communicating exactly what is needed during a Hazmat emergency.

CodeRED Hazmat Analytical and Alerting Service (HAAS), uses Tier II facility reported chemicals and quantities to model chemical behaviors in the event of an emergency. Shape files are created and stored, outlining worst-case and moderate-case scenarios to alert those impacted as early as possible.

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Flexible delivery channels
Send notifications through any preferred format to ensure message deliverability.
Display messages consistently
Alerts can send across all device types providing recipients with a fully consistent experience regardless of their preferred device.

Plymouth County, MA

Emergency Alert Aids In Recovery of Elderly Man

Plymouth County mapped a specific geographic area to reach approximately 33,000 residents within a 5-mile radius of where the man was last seen. Using an integrated message approach, residents in the area received telephone calls to their landlines and cell phones, emails and push notifications through the CodeRED Mobile Alert app.

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Exceptional Support

We have your back with 24/7/365 personalized client support.

Emergencies and other events that impact lives can occur at any time and don’t adhere to normal business hours. The dedicated CodeRED support team is available 24/7/365 to help clients send notifications, ensuring that critical alerts are delivered regardless of the circumstances. Every support expert has been thoroughly trained on all aspects of the CodeRED solution as well as on related tools such as IPAWS, Weather Warning, and Hazmat Alerting.

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Resources to get you started


Get tips, best practices, and a closer look at real-world applications of our products and services.

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Product Sheets

Explore our products and best practices to find right communication tools for your organization.

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Connect with our Customer Care team, available 24/7/365, for your technical support needs.

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Success Stories

Learn how your peers have used OnSolve products to create an effective communication plan.

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Learn more about our extensive training offerings for all OnSolve products.

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Explore real-world use cases from clients who have seen OnSolve products make a difference in their organization.

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